FAQ
Product Questions:
Is QUICK FIX detectable in tests?
- No, since QUICK FIX mimics all the components of natural urine, such as containing the correct amount of creatinine, ph level, and specific gravity, it is completely impossible to distinguish it from natural urine.
Is QUICK FIX Guaranteed to Work?
- Yes, if used properly, QUICK FIX works every time. In the highly unlikely event that QUICKFIX does not work, there is a 100% money-back manufacturers guarantee. We are NOT the manufacturer, nor are we affiliated with them in any other way, shape, form or fashion other than they supply our QUICK FIX products. However, QUICK FIX has a 100% success rate to date!
How can I achieve perfect body temperature of the specimen?
- Microwave the solution for about ten seconds, or until it is between 90-100 degrees Fahrenheit. You can keep the bottle close to a warm part of your body to retain the heat. If temperature falls below the safe zone don’t worry, just use the included heating pad and temperature strip to bring it back up to normal.
Shipping Questions:
Do you offer discreet shipping?
- Yes, all orders are shipped in a discreet box that will have a label marked from “CA Logistics”, so your privacy stays under wraps. The charge on your billing statement will conveniently be marked as “CA LOGISTICS ” to ensure maximum privacy!
How soon will my order ship after being placed?
- Any order placed before
1:30 pm
- Pacific Standard Time Monday through Friday will ship on the same business day. Any order placed after
1:30 pm PST
- ships the following business day. Orders placed on weekends after
1:00 pm PST Saturday
- will likely not ship until Monday.
What if I’m unsure which shipping option to choose?
- Not to worry, just call 1-866-420-4574 and our experienced shipping department will help you select the best shipment option based on your needs, and answer any questions you may have.
Other Questions:
What is your return policy?
- All sales are final. However, in certain circumstances, we may offer a refund. In this event, the product must have been purchased within the past thirty days, be unopened, and still have the original receipt. The product must remain sealed, since opened products are ineligible for resale.
What happens if QUICKFIX doesn’t pass?
- In the highly unlikely event that something goes wrong (Which is usually caused by not preparing the synthetic at the correct temperature), we recommend requesting/performing a re-test, as laboratories are not perfect in their testing methods. Try using QUICK FIX again, but be sure to follow the included instructions precisely. If it still fails, you can call the manufacturer, SPECTRUM LABS(not us), to receive your refund. Please be sure to include a receipt, proof of purchase, UPC, and negative test results. Call us if you need assistance in this process, we’d be glad to help.
Most Popular Questions & Answers:
Q: What is the shelf life of quickfix 5.7?
A: Quickfix urine has a 2 year shelf life from the time it was manufactured.
Q: How do I know how old my quickfix urine is?
A: Quickfix urine has a batch number located on the paper directions inside the box this batch code will give you the month it was produced
Q: What happens if my quickfix urine was left outside or in the car and froze?
A: Freezing of quickfix urine should not hurt the sample although we do not recommend freezing the sample let it thaw at a normal temperature it will be fine
Q: Can my quickfix urine be re heated if I do not use it?
A: Yes, Quickfix urine can be reheated multiple times this will NOT effect the sample,please keep in mind you might want to purchase additional heating pads
Q: What if I heated my quickfix urine and the temperature strip will not read?
A: This means you you have over heated the Quickfix urine sample simply let it cool until a green line reads on the temperature strip this could take a few minutes.
Q: Can Quickfix urine be used for male or female?
A: Yes, Quickfix urine is a unisex product there is no way to tell the difference so Quickfix 5.7 urine will work for any sex
Q: Does quickfix urine contain uric acid?
A: Yes but only the Canadian version is a quickfix 5.7 formula with pre mixed uric acid in the box
Q: How do I know if I need the Canadian version with uric acid?
A: The following states are the ONLY states the require the Canadian version of Quickfix urine OREGON and WASHINGTON STATE the lab testing for such is Metro Labs .
Q: If I live in OREGON or WASHINGTON STATE and ordered the regular quickfix 5.7 urine on accident what will happen?
A: If you placed your order and read about uric acid testing after don’t worry our professional staff already sent you the right formula in correspondence with where you live.
Q: Does the Canadian version of Quickfix urine come in a 2oz or 3oz?
A: Canadian versions of Quickfix urine comes in two sizes 2oz or the 3oz plus version
Q: Can 2 different bottles of Quickfix urine be mixed to make 1 sample?
A: Yes as long as they are current batches this will be fine,current batch numbers will end in 08 or higher if it is 07 or lower please send it back for an even exchange
Q: Do I need to add anything to the Quickfix urine or can I mix it with my own urine?
A: No nothing should be added to the quickfix urine and we never recommend you add it in the cup with your own urine simply use the Quickfix urine sample and your done this is enough high grade quality human urine to pass any test.
Q: Is the 2oz unit of Quickfix urine enough for a lab sample?
A: Yes, the 2oz bottle of quickfix urine will fill the specimen cup to the line this is the dot required minimum for any lab to take a sample,The Quickfix urine 5.7 plus is simply 1oz more of urine this will fill the cup over the line which some prefer in case of spillage.
PLEASE NOTE: QUICKFIXsynthetic.com is an authorized reseller for SPECTRUM LABS. We are NOT SPECTRUM LABS, the manafacturer of QUICK FIX products.